Privacy Policy - Tangent Courier

Effective Date: 29 May, 2025

Tangent Courier ("Company", "we", "us", or "our") is committed to protecting the privacy of individuals who access and use our services. This Privacy Policy describes the types of information we collect, how we use it, with whom we share it, and your rights and choices regarding such information. This policy complies with the Apple App Store Review Guidelines, the Personal Information Protection and Electronic Documents Act (PIPEDA), the General Data Protection Regulation (GDPR), and other applicable international laws.

1. Information Collection

We collect the following categories of personal and technical data:

  • Identity data: name, email address, phone number.
  • Transaction data: billing and subscription details, payment history.
  • Location and logistics data: delivery addresses, route tracking, proof of delivery (e.g., photographs, signatures, notes).
  • Technical data: device type, operating system, diagnostic logs, and user interaction data.

2. Legal Basis for Processing

We process personal data under the following lawful bases:

  • Performance of a contract (e.g., delivery and logistics services).
  • Compliance with legal obligations.
  • Legitimate interests in improving and operating our services.
  • User consent, where applicable.

3. Use of Information

Collected data is used for:

  • Creating and managing accounts.
  • Facilitating delivery logistics and proof of delivery.
  • Processing billing and managing subscriptions and off-app purchases.
  • Customer support and technical improvements.
  • Marketing and service-related communications (subject to opt-out).

4. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined herein or as required by law.

5. Data Security

We use industry-standard encryption, access control, and secure hosting to protect user data. However, no method of transmission or storage is 100% secure.

6. Data Sharing and Transfers

We do not sell personal data. Limited sharing may occur with:

  • Service providers (e.g., payment processors, cloud hosting providers).
  • Legal authorities when required by law.
  • Platform services integrated into our app (e.g., Apple Maps, Google Maps, AdMob).

7. International Transfers

Data may be transferred and processed outside your jurisdiction in accordance with applicable law and adequate safeguards.

8. User Rights

You may request to access, correct, delete, or restrict the processing of your data. Requests can be made by contacting info@tangentcourier.com.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect data from minors.

10. Changes to Policy

We may amend this policy at any time. Significant changes will be communicated through the app or website.

Contact Information

For privacy-related inquiries, contact: info@tangentcourier.com